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FANTAXY BAKERY @ PUCHONG JAYA

Updated 2026-07-05 · 1,775 reviewed · 200 listed · Scored from 331 Google reviews · How we rank ›

4.4(331) 72 composite score See reviews on Google ✓ Verified Publishes prices
Dessert & Bakery CafeSpecialty Coffee
FANTAXY BAKERY @ PUCHONG JAYA
Services
Dessert & Bakery Cafe, Specialty Coffee
Reviews
331

What recent reviews say

Regulars praise the fresh taste and wide range of baked goods, especially Swiss rolls and mochi cakes for celebrations. However, packaging failures on delivery, staff training gaps, and inconsistent quality have frustrated recent buyers enough to consider alternatives.

Recent shift: No clear recent shift; complaints about delivery, staff communication, and bread quality span from 7 months to 3 days ago, while praise for cakes and pastry selection persists.

Praised for
  • fresh baked goods and consistent taste
  • wide selection (Swiss rolls, mochi, bomboloni, Chinese wedding biscuits)
  • lighter cream pastries compared to competitors
  • reliable for birthday and celebration cakes
  • occasional night promotions (Buy 2 Free 1)
Watch-outs
  • poor delivery packaging and cake condition on arrival
  • inconsistent bread quality and unfresh items
  • unfriendly or unhelpful staff interactions
  • unclear promotion labels and terms
  • late opening times and inconsistent hours
  • order fulfillment errors (items missing or miscommunication on sold-out stock)
good-coffeefriendly-staffgenerous-portionsclean-restrooms
Best for: Families buying birthday cakes and celebrations in advance, not last-minute delivery orders.
Think twice if: Avoid if ordering delivery; in-store pickup safer. Staff communication about sold-out items and promotions can be unclear.

Strengths

  • light, non-heavy cream pastries
  • diverse product range (mochi, Swiss rolls, bomboloni, traditional Chinese wedding biscuits)
  • reliable for custom and celebration cakes

Worth knowing

  • Cake delivery via Grab reported poor packaging and damage
  • Missing bread on delivery orders (customer received 3 of 4 ordered loaves)
  • Staff did not explain B1F1 promotion details at checkout
  • Late opening times (8:10am when posted as 8am) reported
  • Sister outlet in Subang SS15 mentioned for comparison

What reviews say by service

Dessert & Bakery Cafe
Swiss rolls and mochi praised for quality and light cream; bread quality inconsistent and delivery packaging poor.

How it compares

  • Rated 4.4 against a 4.45 average across the 96 dessert & bakery cafe businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How we scored this

How We Score
Star rating 60
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
249
4
31
3
10
2
10
1
31

Common questions

Can I order a custom cake with next-day delivery?
Their website lists next-day delivery as a service, but recent reviews warn that delivery packaging has caused damage. In-store pickup is safer.
What are the opening hours?
The business publishes opening hours for 7 days, but recent reviews report late openings (8:10am when posted as 8am), so call ahead to confirm.
Do you have promotions?
Yes, night-time promotions like Buy 2 Free 1 occur occasionally, but staff may not label items clearly or explain terms fully at checkout.

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Last updated 2026-07-05