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Ticco IOI Mall Puchong

Updated 2026-07-05 · 1,775 reviewed · 200 listed · Scored from 343 Google reviews · How we rank ›

4.4(343) 70 composite score See reviews on Google ✓ Verified
Dessert & Bakery CafeSpecialty CoffeeCafe & BrunchAesthetic & Instagrammable CafeStudy & Work-Friendly Cafe
Ticco IOI Mall Puchong
Services
Dessert & Bakery Cafe, Specialty Coffee, Cafe & Brunch
Reviews
343

What recent reviews say

Ticco draws crowds for its soft, balanced swiss rolls and quality desserts, baked in small batches throughout the day. The space is attractive and calm, though inconsistent service, wait-time management, and steep pricing have left some customers frustrated with the hype.

Recent shift: Service inconsistency appears to have worsened in the past three months, with multiple one-star reviews citing ignored customers and inattentive staff; earlier praise focused more on product quality alone

Praised for
  • soft, fluffy swiss roll
  • balanced, quality desserts
  • aesthetic space
  • small-batch freshness
  • El Salvador specialty coffee
Watch-outs
  • stock availability and wait times
  • high prices for portion size
  • inconsistent coffee quality
  • inattentive service
  • overrated hype
good-coffeeinstagrammable-decoroverpricedlong-waitcomfortable-seatinginconsistent-qualityfriendly-staff
Best for: Dessert lovers seeking premium, balanced flavours in an Instagrammable setting
Think twice if: Impatient with long queues or sensitive to high prices for modest portions and inconsistent service quality

Strengths

  • Signature soft, balanced swiss rolls
  • Small-batch baking throughout the day
  • Specialty El Salvador coffee beans
  • Aesthetic, comfortable interior

Worth knowing

  • Swiss rolls priced RM28–RM35
  • Small-batch baking schedule means items sell out and refresh throughout the day
  • Specialty El Salvador coffee beans used
  • One swiss roll serves 8–10 people
  • Customers have reported 30+ minute waits from stated batch times with no arrival guarantee
  • Staff observed teaching non-customers on unrelated topics while ignoring paying customers

What reviews say by service

Dessert & Bakery Cafe
Swiss rolls praised for soft texture and balanced flavour; cheesecakes noted as affordable; but stock management and wait times are recurring pain points
Specialty Coffee
El Salvador beans highlighted in positive reviews; others report weak coffee taste, insufficient heat, and inconsistent quality across orders
Aesthetic & Instagrammable Cafe
Space described as beautiful, aesthetic, and comfortable for sitting and relaxing with friends
Study & Work-Friendly Cafe
Mentioned as a quiet place to hang out and chill

How it compares

  • Rated 4.4 against a 4.41 average across the 121 cafe & brunch businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How we scored this

How We Score
Star rating 60
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 0

Rating breakdown

5
266
4
21
3
10
2
12
1
34

Common questions

How much is a swiss roll?
RM28–RM35 depending on flavour; one roll feeds 8–10 people.
Will items be in stock when I arrive?
No guarantee; they bake in small batches throughout the day, so timing is key. Check later the same day if an item is sold out.
What coffee do they use?
Exclusive beans from El Salvador, according to their sourcing.

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Last updated 2026-07-05