53 low data
Knotty Specialty Coffee
4.8(22)✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Specialty CoffeeCafe & BrunchAesthetic & Instagrammable Cafe
T&L Bakery • Cafe • Bandar Kinrara
Dessert & Bakery CafeStudy & Work-Friendly CafeSpecialty CoffeeCafe & BrunchAesthetic & Instagrammable Cafe
- Price
- moderate
- Services
- Dessert & Bakery Cafe, Study & Work-Friendly Cafe, Specialty Coffee
- Reviews
- 400
What recent reviews say
Most visits here are pleasant. Reviewers praise the calm decor, smiling staff, and dishes like spaghetti balado seafood and tiramisu. Yet service can vanish during lunch or group bookings: drinks take 30 minutes, mains over an hour. One report of food poisoning and several accounts of wrong orders suggest the kitchen struggles under pressure.
Staff are genuinely kind when present, and the space suits quiet meetings or solo work well. But come during peak hours expecting delays, order mix-ups, or being ignored at the counter. Recent experiences (last 2 weeks) are stronger, hinting possible staffing improvements, though the pattern of overload remains unresolved.
Recent shift: Return to table service (abandoning QR ordering) reported 2 months ago; most recent reviews (last 2 weeks) are positive 5-star, suggesting possible improvements in staff or kitchen performance.
Praised for
- friendly and welcoming staff
- comfortable and relaxing ambience
- tasty food especially cakes and pasta
- good for small meetings and gatherings
Watch-outs
- extremely slow service and long waits
- kitchen errors and order mix-ups
- inconsistent food quality
- insufficient staffing during peak times
friendly-staffcozy-ambiancecomfortable-seatingslow-servicelong-waitinconsistent-quality
Best for: Quiet solo work, small client meetings, or group events when booked well ahead.
Think twice if: You have a tight schedule or expect fast service during lunch or peak evenings; kitchen and service strain is documented.
Strengths
- welcoming table service and personal staff attention
- relaxing decor and ambient music
- cakes, tiramisu, and seafood pasta receive consistent praise
Worth knowing
- Staff member Nazhan noted for hospitality
- Recent shift back to table service (no QR ordering)
- Black pepper gravy and tiramisu cake frequently praised
- Pre-arranged 36-pax group still waited 1-1.5 hours for mains
- One food poisoning report and multiple order errors (wrong dishes, slow appetizers)
What reviews say by service
- Dessert & Bakery Cafe
- Cakes (tiramisu, red velvet, carrot) praised; tiramisu and black pepper gravy are standouts.
- Study & Work-Friendly Cafe
- Quiet evening atmosphere and comfortable seating suit solo diners; suitable for peaceful focus work.
- Specialty Coffee
- Spanish latte mentioned positively; matcha sometimes overly sweet.
- Cafe & Brunch
- Savory mains (spaghetti balado seafood, creamy fettuccine, nasi kerabu) well-regarded when served promptly.
- Aesthetic & Instagrammable Cafe
- Relaxing decor, ambient music, and lighting attract reviewers seeking a pleasant photo backdrop.
How it compares
- Rated 4.3 against a 4.45 average across the 96 dessert & bakery cafe businesses listed here.
- Has more Google reviews than 71% of the businesses in this directory.
How we scored this
How We Score Star rating 54
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
266
4
65
3
27
2
15
1
27
Common questions
- Is this suitable for group bookings or meetings?
- Yes, reviewers recommend it for small client meetings. Large groups (36+ pax) should expect 1–1.5 hour waits even with advance orders; pre-booking is essential.
- Do I need to order via QR code or is there table service?
- Table service has returned; staff take orders directly at your table instead of QR codes.
- What is the quietest time to visit?
- Reviewers noted peaceful evening settings; lunch hours and peak times experience significant delays.
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Torte by Linda's Russian-inspired cakes, especially their Medovik, draw consistent praise for authentic flavor and restraint in sweetness. The cozy, tastefully lit space and warm service make it popular for afternoon tea and celebrations, with specialty items like beef pelmeni dumplings and Megruli Khachapuri rounding out the offer. Solo diners occasionally wait longer for tables, and prices run high relative to portion size. Seating is tight, and some dishes depend on timing. Still, reviewers enthuse about the overall experience and thoughtful presentation.
Dessert & Bakery CafeAesthetic & Instagrammable CafeSpecialty Coffee