Puchong Cafe
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O Nice Cake House

Updated 2026-07-05 · 1,775 reviewed · 200 listed · Scored from 14 Google reviews · How we rank ›

4.4(14) 48 low data composite score See reviews on Google ✓ Verified
Dessert & Bakery Cafe
O Nice Cake House
Service
Dessert & Bakery Cafe
Reviews
14

What recent reviews say

Most reviewers praise the cakes as fresh and fairly priced, with clean premises and helpful staff. However, recent delivery orders have surfaced problems with unclear fees, late delivery, product damage, and rude handling of complaints by the owner.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Recent delivery order (2 years ago) exposed gaps in communication and handling that older reviews did not mention; shop-based purchases appear more consistently positive.

Praised for
  • fresh, daily-baked cakes
  • friendly staff
  • good value for money
  • clean, air-conditioned space
Watch-outs
  • rude service from owner Francis
  • unclear delivery pricing
  • late or defective deliveries
  • poor communication on ordering policies
clean-restroomsfriendly-staffgreat-valueslow-serviceinconsistent-quality
Best for: customers buying cakes for personal consumption at the shop
Think twice if: you need reliable delivery or advance notice; communication on fees and timelines has been unclear

Strengths

  • fresh cakes baked daily
  • competitive pricing
  • friendly service staff

Worth knowing

  • Francis manages orders and delivery arrangements
  • delivery pricing not always disclosed upfront
  • cakes sometimes arrive damaged or late
  • advance orders typically required but policy unclear to new customers

What reviews say by service

Dessert & Bakery Cafe
cakes praised as fresh and tasty; delivery orders marred by unclear fees, late arrivals, and damage

How it compares

  • Rated 4.4 against a 4.45 average across the 96 dessert & bakery cafe businesses listed here.
  • Has more Google reviews than 13% of the businesses in this directory.

How we scored this

How We Score
Star rating 61
Review volume 51
Review recency 0
Review sentiment 49
Profile completeness 75
Verification 0

Rating breakdown

5
11
4
1
3
0
2
0
1
2

Common questions

Do you bake cakes fresh daily?
Yes, reviewers confirm cakes are produced fresh daily.
Is advance notice required to order?
The owner prefers advance orders, though this policy is not clearly communicated to first-time customers.

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Dessert & Bakery Cafe

Last updated 2026-07-05