51 low data
Zuppa Sdn Bhd
4.6(10)✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Specialty Coffee
Cats & You Cafe
Dessert & Bakery CafeCat & Pet CafeStudy & Work-Friendly CafeSpecialty CoffeeCafe & BrunchAesthetic & Instagrammable Cafe
- Services
- Dessert & Bakery Cafe, Cat & Pet Cafe, Study & Work-Friendly Cafe
- Reviews
- 133
What recent reviews say
The cats here are the main draw: over 20 well-cared-for, friendly animals that most visitors genuinely enjoy interacting with. Food and drinks often earn genuine praise, especially the fries and coffee. However, service gaps are serious and consistent.
Staff shortages at the counter leave customers waiting without help, and some interactions turn hostile when visitors ask reasonable questions. The owner's responses to criticism online add to the friction. Go for the animals and specific menu items, but budget extra time and patience for ordering.
Praised for
- cat collection and behaviour
- food quality and value
- drink quality
- clean facilities
- cat care standards
Watch-outs
- rude and dismissive staff
- poor counter service and slow staff responsiveness
- expensive pricing
- owner defensive in replies
friendly-staffcozy-ambianceinstagrammable-decorgreat-valueoverpricedslow-serviceclean-restroomspet-friendly
Best for: cat lovers willing to tolerate slow counter service
Think twice if: expect long waits at the counter and potentially curt interactions with staff or ownership
Strengths
- large, well-behaved cat collection
- quality food and beverages (fries, lattes noted)
- clean facility
- affordable cat cafe pricing
Worth knowing
- Over 20 cats resident in the facility
- Cats described as clingy and playful by visitors
- Owner's fries specifically praised
- Latte quality noted
- Facility noted as clean with minimal odour
- Cat villa section accessible to customers
- Some visitors successfully worked on laptops during visit
What reviews say by service
- Cat & Pet Cafe
- Cats are well-mannered, clingy, playful, and clearly cared for; the facility is clean.
- Specialty Coffee
- Latte quality praised; drinks described as consistently good.
- Dessert & Bakery Cafe
- Fries specifically singled out as amazing; overall food quality praised.
- Study & Work-Friendly Cafe
- At least one customer able to work on laptop during a longer stay.
- Cafe & Brunch
- Meals noted as tender and well-prepared (fried chicken chop, carbonara); pricing perceived as expensive by some.
How it compares
- Rated 4.3 against a 4.47 average across the 107 study & work-friendly cafe businesses listed here.
- Has more Google reviews than 44% of the businesses in this directory.
How we scored this
How We Score Star rating 55
Review volume 92
Review recency 100
Review sentiment 50
Profile completeness 75
Verification 0
Rating breakdown
5
99
4
10
3
6
2
5
1
13
Common questions
- How many cats are at Cats & You Cafe?
- Over 20 resident cats, described as friendly and well-behaved.
- Can I bring a laptop and work here?
- Yes; at least one visitor reported working on a laptop during their stay.
- Is there a separate cat play area?
- Yes, there is a cat villa section within the cafe where customers can interact with the cats.
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Dessert & Bakery CafeSpecialty CoffeeCafe & Brunch
50 low data
Heraa Coffee International
5.0(1)Publishes prices
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Specialty Coffee