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Berry's Cake House @Bandar Puchong Utama

Updated 2026-07-05 · 1,775 reviewed · 200 listed · Scored from 176 Google reviews · How we rank ›

4.1(176) 67 composite score See reviews on Google ✓ Verified
Dessert & Bakery Cafe
Berry's Cake House @Bandar Puchong Utama
Service
Dessert & Bakery Cafe
Reviews
176

What recent reviews say

The cakes and bread draw regular praise for flavour and freshness, and some staff offer helpful advice on what to buy. However, service is uneven. Multiple reviewers report rudeness from at least one long-standing staff member, including yelling and throwing items, which overshadow the good product. Cake finishing also falls short sometimes.

Praised for
  • tasty bread and cakes
  • fresh and varied selection
  • friendly staff recommendations
Watch-outs
  • rude and short-tempered staff
  • inconsistent service quality
  • weak piping and cake decoration
good-coffeefriendly-staffinconsistent-qualityslow-service
Best for: Customers seeking fresh cakes and bread for everyday treats.
Think twice if: Patience with occasional staff rudeness; inconsistent cake decoration quality.

Strengths

  • Fresh, tasty baked goods
  • Wide range of pastries and cakes

Worth knowing

  • Long-standing staff member with consistent reports of rudeness and hostility toward customers and other staff
  • Cake piping and lettering quality inconsistent
  • Difficulty parking at the outlet

What reviews say by service

Dessert & Bakery Cafe
Product quality praised (fresh, tasty), but piping and decoration sometimes poor; service attitude inconsistent across staff.

How it compares

  • Rated 4.1 against a 4.45 average across the 96 dessert & bakery cafe businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How we scored this

How We Score
Star rating 43
Review volume 98
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
83
4
51
3
26
2
6
1
10

Common questions

What do you make?
They bake cakes, bread, pastries, buns, loaves, tarts, and sandwiches, sold individually or as whole cakes.
Is parking easy?
Reviewers note it can be difficult to park at the outlet.

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Last updated 2026-07-05